Frequently Asked Questions (FAQs)

An IQA qualification may be required but this depends on the role type and location.

The IQA is an essential requirement for an External Quality Assurer (EQA), however you can be working towards an IQA qualification for an Independent End- Point Assessor (IEPA) role. For international EQA roles, TAQA qualification is required for UK Regulated Qualifications. We have several Associate roles where an Assessor Qualification is desirable only.

City & Guilds does not offer the TAQA IQA qualification but if you need to complete an assessor qualification or IQA, this TAQA video will help you locate a centre, who will be able to support you with this qualification/training.

Most of our roles have a closing date and you should expect to hear within 2-3 weeks of the closing date.

If you are contracted for the Summer series, your application will automatically be held for the Autumn series unless you leave or are de-contracted. If your application has been on hold for the Summer series, it will be considered for the following series.

The dates are likely to be mentioned in the job advert. Most of the interviews are done remotely although it would largely be dependent on the role. Interviews are conducted via MS Teams/ Zoom.

If you have provided the relevant information, then the turnaround time is usually 2 weeks. If it is at a peak period, then the time may be longer. 

The approximate dates/ months will be mentioned in the job advert. The dates are confirmed depending on the number of application and the recruitment need at the time. 

If you let us know you cannot attend training, your application will be put on hold and considered for the next training event, but as the recruitment is done on demand, there is no guarantee when the next training is likely to be. If 12 months have passed, you may be asked for additional information such as CPD/ or to re-apply. 

On completion of Onboarding, you will be sent the necessary directions and support for Mandatory Training only when you are contracted, following an email with your account set up details. 

A template is given on our website under each role type that you can fill and link to your application. It is important that when completing your CPD Log, that you include industry/ standard specific CPD, that shows you have maintained currency in the industry, and met the specific requirements set out. General CPD is good, however, there must be a real focus towards recent vocational and industry- specific CPD, to support your application. 

Yes, you will have to share your CPD  to demonstrate currency of knowldge, skills and experience within your industry area. Please refer to the Person Specification of each role for specific CPD requirements for the role. 

If you have not received a password reset mail, then it is possible you have not set up an account or have used a different email address to log in.  After setting up an account, please use the correct email to request a new password by using the 'Reset your password' link. 

Please follow the guidelines Right to Work Checks for UK Associates (New Associates).pdf to understand the process for the Right to Work check. 

A RTW check only needs to be completed once by City & Guilds at the time of contracting. 

 It depends how recently the RTW was done and if it was done by us or a different company. The easiest method is using a current passport, however, a face- to- face manual option is available as an option.

Yes, you can apply for other roles. However, as part of the vetting process, we do need to check for any conflicts of interest ( COI). Pleasew refer to the Conflict of Interest policy on the Associate Resource Hub before applying. It is also important to consider your availability and so ability to carry out mulitple roles. 

Yes, you will have to apply for other roles, as they would have different requirements. However, previous information you'd provided will be auto-populated. 

The travel required is dependent on the role and its requiremtns and will be specified in the job advert.

Our Associate roles are based in the UK and all contracted Associates need to be UK based. We ahve a mix of remote and face to face roles. Working as a City & Guilds contracted Associate working overseas must be once agreed by your Associate Manager to ensure we meet legal requirements.